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In early 2007, only 8% of Internet users had ever placed a call online. And during other times in the 2000s, about 10% of web users had made calls online.
The study, conducted in April and May, also found that on average, 5% of Internet users on any given day are online to make calls. In 2007, that number was 2%, and at various points in the 2000s it was closer to 1%.
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