Rick A
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I have no idea what you all have done to this app or to my mesh network but it's totally useless now only the primary box is useful. Looks like everybody else is having problems as well from the reviews I'm seeing. Please don't bother sending me contact our customer support because that's what you're telling everybody and apparently you're not doing a damn thing to fix your problem. I'll be looking at something else and no longer buying from trenda.
7 people found this review helpful
Thomas Pierro
Not sure what changed, but service sucks. I setup my system with 3 devices, 2 are hardwired to router the other is just wifi. Works good for a few days then things stop working. Try to connect via the app and says offline, even though I am on the very network I'm trying to access. Devices randomly go to a red light and require power cycle to get back online. Seems like every few days there is an issue, where as up until about a month ago everything worked fine. Nova MW12 x 2 and MW6 x 1.
11 people found this review helpful
Shenzhen Tenda Technology Co.,Ltd
February 22, 2024
Sorry for bringing you bad experiece. For the issue you met, please contact with our technical suport support@tenda.com.cn. We'll handle this asap, and we'll spare no effort to provide you best service. Best regards.
Ahmed Abdula
My experience with the Tenda Model MW6 is good. I set 6 pieces of them to get full coverage in-house, and so far so good. However, the Tenda app used to show me all the mesh and the devices that are connected to each one of them, but sometimes it shows some devices connected even if they are not. I hoped you would fix it with the new one. Sadly, with this new update, the app is not connecting with the mesh even after resetting it. I hope you fix it soon.
52 people found this review helpful
Shenzhen Tenda Technology Co.,Ltd
January 26, 2024
Sorry for bringing you bad experiece. For the issue you met, please contact with our technical suport support@tenda.com.cn. We'll handle this asap, and we'll spare no effort to provide you best service. Best regards.