Cisco Security Advisory
Cisco IP Phone 8800 Series Cross-Site Request Forgery Vulnerability
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CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:H/E:X/RL:X/RC:X
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A vulnerability in the web-based management interface of Session Initiation Protocol (SIP) Software for Cisco IP Phone 8800 Series could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack.
The vulnerability is due to insufficient CSRF protections for the web-based management interface of an affected device. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to follow a crafted link. A successful exploit could allow the attacker to perform arbitrary actions on a targeted device via a web browser and with the privileges of the user.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190320-ip-phone-csrf
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Vulnerable Products
This vulnerability affects Cisco IP Phone Series products running SIP Software prior to the following releases and with the web service feature enabled:
- 11.0(5) for Wireless IP Phone 8821 and 8821-EX
- 12.5(1)SR1 for the IP Conference Phone 8832 and the rest of the IP Phone 8800 Series
Note: The web service feature is disabled in SIP Software by default.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
Cisco has confirmed that IP phones running Multiplatform Firmware are not affected by this vulnerability.Cisco has confirmed that the following IP phones are not affected by this vulnerability:
- Cisco IP Phone 7800 Series
- Cisco IP Conference Phone 8831
- Cisco IP Conference Phone 7832
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There are no workarounds that address this vulnerability.
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Cisco has released free software updates that address the vulnerability described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:
https://www.cisco.com/c/en/us/products/end-user-license-agreement.htmlAdditionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.htmlCustomers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
Fixed Releases
Cisco fixed this vulnerability in the following SIP Software releases:
- 11.0(5) (future release) for Cisco Wireless IP Phone 8821 and 8821-EX
- 12.5(1)SR1 for the IP Conference Phone 8832 and the rest of the IP Phone 8800 Series
Customers can download the SIP Software from the Software Center on Cisco.com by doing the following:
- Click Browse all.
- Choose Collaboration Endpoints > IP Phones > IP Phone 8800 Series > [Model] > Session Initiation Protocol (SIP) Software.
- Access releases by using the left pane of the Session Initiation Protocol (SIP) Software page.
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The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
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Cisco would like to thank David Gullasch of modzero AG for reporting this vulnerability.
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
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Show LessVersion Description Section Status Date 1.1 Added the web service feature to the bulleted list introduction in Vulnerable Products. Updated first item in bulleted list in Vulnerable Products and Fixed Releases. Added note to Vulnerable Products. Vulnerable Products and Fixed Releases Final 2019-March-22 1.0 Initial public release. - Final 2019-March-20
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